Adding and updating addresses saves time in checkout
You can add, edit, or delete addresses in the Addresses section under My Account. Addresses saved here can be used for either invoicing or delivery purposes.
NOTE: If you change the address with which you opened your account, it will be reviewed by our customer service staff and verified before it is changed in our systems. There will be a message indicating when you attempt to change this address if you have more than one address in the addresses.
When checking out, it is now possible to add new addresses in addition to your current address.
NOTE: If you have multiple addresses and payment types, you can set your order preferences to default which address and payment should be used when you return to order again.
If you have forgotten your password, you can easily request your password to be reset.
If you remember your current password, simply log in and go to the My Account: Change password page and follow the instructions provided.
NOTE: Orders may be delayed while business credit verification is performed.
You can also contact us to set up an account.
- Email customer service: firstname.lastname@example.org
- Phone customer service: 1300 361 005, 8:00am - 6:00pm (AEST), Monday - Friday
- a-z A-Z 0-9
- All punctuations and most special characters except ‘|’ ‘,’ (comma) & ‘\’ (Note: fields such as post codes, phone numbers etc. will not accept special characters)