Testimonials
See what others are saying about us!
“ element14 is my vendor of choice, always helpful with excellent product knowledge when searching for those hard to obtain items. Would certainly continue to use element14, no reason to go elsewhere.
Russell Gibbs
Tag I.T Technologies Limited
“ We choose to use element14 for many of our orders due to the competitive pricing, and fast shipping. element14 is our default supplier for miscellaneous hardware materials such as connectors, fasteners & consumables. With a wide range of products, it is great to know where to turn when we are looking for an item that might be difficult to source elsewhere. Additionally it’s fun to browse through the Connect glossy magazine and see what bargains are to be had!
Marshall Brown
Opito
“ element14, formerly Farnell has been a pleasure to work with over the last 8 years. They have provided consistently on time deliveries, fast turnaround times for quotes, along with a wide and ever expanding product range of both prices and brands.
Christopher Kelly
Gas Detection (Australia) P/L
“ I really like how quickly and easily I can order from element14; the fact that I can rely on having components the next day makes it really easy to go from idea to creation. I find this particularly amazing given I’m in New Zealand, the overnight shipments come from Australia, and I can’t even get next day delivery from most local stores!
Jed Laundry
“ All I can really say is how impressed I am with your range, and the speed it is delivered at. In a very reactive environment it is fantastic to know we can have parts here overnight.
David Johnson
Enerven
“ I have dealt with the mail order section of element14 for some time and have found supply to be reliable and prompt. Certainly no complaints.
Gary Smith
Gradens on the Go
“ I just wanted to share a quick email and let you know that you guys do a really great job! I’m so impressed with your service and look forward doing more business with you!
Paul Taluypreechachan
Pempek Systems
“ element14 is a great parts supplier. It has a very large range and has supplied all the parts for my university and home projects. The same day delivery has been a huge plus and has allowed me to put my ideas into practice immediately.
Joshua Duong
Electrical Engineering Student
The University of Sydney
“ It’s been a pleasure to deal with element14, all my orders are prompt confirmed, and goods are shipped and delivered on a timely manner. Customer service is always helpful and great to deal with. Also the exclusive email offers and updates keep us informed of any special and promotion, which is great.
Marco Pratts
“ Best place in Australia to get your electronic components quickly. Great range of products, easy to order with insanely quick shipping. When I have needed electronic parts in a rush the first place I check is element14.
Brodie Smith
“ Thank you for the wonderful prize from element14. We are your customer more than 8 years, and we never get disappointed about your product. The customer team is always helpful and efficiency.
Cindy Ng
Silver Comm Pty Ltd
You Said, We Heard!
Case:
Many customers in Australia / New Zealand have mentioned that the price on the product page and listing page does not include GST. Hence, customers had to visit the checkout page to look at the final taxed amount.
Solution:
With the help of our web team, we have gone ahead and added an ‘incl. GST’ price along with the product price on multiple locations across the website. This helps make purchases online convenient and efficient.
How We did it:
Its all thanks to our customers who have sent in feedback through our NPS survey. NPS surveys give us insights into what customers want and any problems they may face while ordering online. We would like to encourage all customers to continue to give us feedback through our NPS surveys.