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Our contact details

Customer Service

Phone: 1300 361 005
Email: au-sales@element14.com
Operating Hours: Clock Icon 8:00AM to 6:00PM (AEST)

Technical Support

Phone: 1300 361 740
Operating Hours: Clock Icon 8:00am - 6:30pm (AEST)
Monday - Friday (For Account Customers only)

If you do not have an account, please contact our customer service.

Payment Queries

To find the assistance you need quickly, please contact us using the following:
Queries and Requests: au-finance@element14.com
Remittance Advices: au-cashteam@element14.com

Billing & Account

element14 Pty. Ltd.
72 Ferndell Street,
Chester Hill, NSW 2162, Australia

Phone: 1300 639 275
Fax: +61 2 8717 8888
Email: au-finance@element14.com

Corporate Headquarters

element14
72 Ferndell Street, Chester Hill, NSW 2162, Australia
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Phone: 1300 361 005
Fax: 1300 361 225

Global Locations

Farnell
150 Armley Road, Leeds LS12 2QQ UK

Phone: +44 870 129 8608
Clock Icon  www.premierfarnell.com

To find a location in your region, click here.

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