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Our contact details
Customer Service
Phone: 1300 361 005
Email: au-sales@element14.com
Operating Hours: 8:00AM to 6:00PM (AEST)
Technical Support
Phone: 1300 361 740
Operating Hours: 8:00am - 6:30pm (AEST)
Monday - Friday (For Account Customers only)
If you do not have an account, please contact our customer service.
Payment Queries
To find the assistance you need quickly, please contact us using the following:
Queries and Requests: au-finance@element14.com
Remittance Advices: au-cashteam@element14.com
Billing & Account
element14 Pty. Ltd.
72 Ferndell Street,
Chester Hill, NSW 2162, Australia
Phone: 1300 639 275
Fax: +61 2 8717 8888
Email: au-finance@element14.com
Corporate Headquarters
element14
72 Ferndell Street, Chester Hill, NSW 2162, Australia View map
Phone: 1300 361 005
Fax: 1300 361 225
Global Locations
Farnell
150 Armley Road, Leeds LS12 2QQ UK
Phone: +44 870 129 8608 www.premierfarnell.com
To find a location in your region, click here.

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