New to element14? Start here
2014/04/19
 
 

Registration & Login

 

To take advantage of all the benefits of element14's website, you need to be a registered customer. Registration is a quick and easy process. Find out more about registering and logging in below.

 

Managing Your Addresses

How do I register?
Why should I register with element14.com?
Do I need to register to make a purchase?
How do I receive a username and password?
What does it mean to "Remember Me for future visits"?
How do I know to answer Yes to "Are you a Registered Business?"

Logging in

I'm a registered customer but I forgot my username.
I forgot my password.

Passwords

What is a good password?
How do I change my password?

 

How do I register?

Go to the Registration page and fill in some basic information about yourself. After you complete registration, you'll receive a confirmation notice at the email address that you provided us.

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Why should I register with element14.com?

By registering at element14.com, you'll enjoy:

  • Faster checkout times - your information is pre-filled
  • Accurate pricing - see your service agreement prices
  • Updates on the latest sales and promotions
  • Access to useful tools like order tracking, saved cart, and address book.

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Do I need to register to make a purchase?

Yes. You need to be a registered customer of the element14 website to make a purchase online. Registration is a quick and easy process.

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How do I receive a username and password?

You will choose your own username and password when you register on the element14 website. After you register, we will send you an email confirming your registration.

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What does it mean to "Remember Me for future visits"?

A cookie is used to remember you, so that you don't have to login every time you return to element14.com. This also ensures that you will never lose the contents within your shopping cart, because a browser session expires.

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How do I know to answer Yes to "Are you a Registered Business?"

Have you registered under your Business Name with the state/province where you reside? Do you have a IRD registration number and a company number? If yes, then you are a registered business.

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I'm a registered customer but I forgot my username.

You'll need assistance from a service representative to find out your username. Call 1300 361 005 to speak with a service representative.

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I forgot my password.

Go to the Reset Password page and fill in the Reset Password form. You will receive an email containing a temporary password. If you need additional assistance, call 1300 361 005 to speak with a service representative.

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What is a good password?

A good password is important for your account's security. Here is a list of guidelines to help you create a good secure password:

  • Don't use a name of a pet or child.
  • Use a mix of numbers, letters, and special characters.
  • Use upper and lower case letters.

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How do I change my password?

Go to Contact Information in My Account. Type in your new password in the Change Password section and click the "Change" button.

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