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Contact Information


Customer Service

1300 361 005 (7:30am - 6:30pm AEST, Monday to Friday)

1300 361 225


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Billing and Accounting

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element14 Pty. Ltd.
72 Ferndell Street,
Chester Hill NSW 2162
T: (02) 9644 7722 (8.30am to 5pm, Monday - Friday)*
F: (02) 8717 8888
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*Excluding public holidays


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Please be advised that the setup of eInvoice is at the account level and not at an individual level.

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Product Technical Support*

Phone: 1300 361 740 (9:30am - 6:00pm AEST, Monday to Friday)
Fax: (02) 8717 8877
*Available to account customers only


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Product Identification Request
Cross Reference Request
Product Design In / Application Question


Collections Counter

Local customers are welcome to visit our collections counter to pick up their order placed online, or with our Customer Service Representatives over the phone.

Opening Hours
Monday - Friday: 8.30am to 5.00pm (AEST)
Tel: 1300 361 005

element14 Collections Counter
72 Ferndell Street,
Chester Hill NSW 2162


Corporate Locations

72 Ferndell Street,
Chester Hill NSW 2162
Tel: +61 (2) 9644 7722
View Map
Premier Farnell
150 Armley Road
Leeds LS12 2QQ
United Kingdom
Tel: +44 (0)870 129 8608


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